Privacy statement

Data protection
In accordance with Section 13 Paragraph 1 of the Telemedia Act (TMG), the telemedia provider must inform users at the very beginning of the type, scope and purpose of the collection and use of personal data in a generally intelligible way. The user must be able to retrieve this information at any time. Every company is obligated to inform the user of what personal data it collects and uses. 

Isana NaturFeinkost GmbH & Co. Produktions- und Handels KG places great importance on protecting users’ data and complying with data protection regulations. The collection, processing and use of personal data is subject to the provisions of the applicable law and the EU data protection regulations. In accordance with Section 3 Paragraph 1 of the German Data Protection Law (BDSG), individual details of personal and factual information on an identified or identifiable person are considered personal data.

Personal information: For example – name, address, e-mail address, date of birth, nationality, occupation, data concerning health, religion, etc. Factual information: For example – Salary, financial situation, property etc.

Privacy policy
Isana NaturFeinkost GmbH & Co. Produktions- und Handels KG guarantees that the arising user data will only be collected, saved and used to process the user query and for internal purposes. 

Data transfer to third parties
No data is transferred to third parties without the data subject’s consent or legal reasons.

Cookies 
Isana NaturFeinkost GmbH & Co. Produktions- und Handels KG uses cookies. Cookies are small text files which are stored locally in the buffer of the user’s web browser. The cookies allow for recognition of the internet browser. The data will be used to help the Browser navigate the website and fully make use of all the functions.

This website uses: Browser cookies

 Users’ monitoring of cookies
Browser cookies: The user can set up all browsers in a way that cookies are only accepted upon request. Browsers can also be set up in a way that they only accept cookies on sites that have already been visited. All browsers offer functions that enable the selective erasure of cookies. You can disable cookies in general, but should note that this may reduce the user-friendliness of this website.

Use of first-party cookies (Google Analytics Cookie)
Record Google Analytics :

  • Unique users – Google Analytics Cookies collect and group user data. All activity during a visit will be recorded. Google Analytics Cookies differentiate between users and unique users.
  • The user’s activities -Google Analytics Cookies also saves the start and end point of a visit to the website and how many pages the user viewed. If the browser is closed or there is a long period of inactivity (generally 30 minutes), the user session ends and the cookie records the visit as over. The date and time of the first visit are also recorded. Similarly, the total amount of visits per unique user is also recorded. External link: www.google.com/analytics/terms/de.html

The user may prevent any data created by the cookie and relating to the website usage (including the user’s IP address) from being transmitted to and being processed by Google by downloading and installing the browser plug-in available at the following link:
External link: tools.google.com/dlpage/gaoptout.You can find more information about this under “Google Analytics web analysis service / Universal Analytics”.

Duration of cookies used
Cookies are managed by this website’s webserver. This website uses 
Session cookies (one-off use) 
Duration: Until leaving this website,

Delete or deactivate cookies (Opt-Out)
Every web browser provides the option of limiting or erasing cookies. Further information can be found on the following websites:

Web analysis service Google Analytics / Universal Analytics
Isana NaturFeinkost GmbH & Co. Produktions- und Handels KG uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses "cookies", text files which are stored on the user’s computer, which allows the user’s use of the website to be analysed. The information on website usage created by the cookie is generally transferred to a Google server in the USA where it is stored. In case of activation of IP anonymisation on this website, the IP address of the user is, however, abbreviated by Google within European Union member states or other states which are part of the European Economic Area.  Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to assess the use of the website, to compile reports about the website activities and to perform other services connected to the use of the website and of the internet for the website operator. The IP address transferred by the browser in the context of Google Analytics will not be combined with any other data from Google. The user can prevent the storage of the cookies by setting the browser software accordingly. Isana NaturFeinkost GmbH & Co. Produktions- und Handels KG reminds you, however, that in this case you will not be able to fully use all the functions of this website.  Moreover, Isana NaturFeinkost GmbH & Co. Produktions- und Handels KG uses Google Analytic reports to capture the demographic and interests of its visitors.  In addition, the user may prevent any data created by the cookie and relating to website usage (including the user’s IP address) from being transmitted to and processed by Google by downloading and installing the browser plug-in available at the following link:
Link: tools.google.com/dlpage/gaoptoutAs an alternative to the browser plug-in or within browsers on mobile devices, you can click on the following link to apply an opt-out cookie which will prevent Google Analytics from collecting data on this website in the future (this opt-out cookie only works in this browser and only for this domain. To delete the Cookies in this browser, click this link again):

Information on integrating the opt-out cookie can be found on the following link: developers.google.com/analytics/devguides/collection/gajs/ISANA Naturfeinkost GmbH & Co. KG reminds you that this website uses Google Analytics with the extension "_anonymizeIp()" and therefore only processes abbreviated IP addresses in order to eliminate direct references to persons.


Web analysis service MyFonts Counter

The ISANA Naturfeinkost GmbH & Co. KG website uses MyFonts Counter, a web analysis service from MyFonts Inc., 500 Unicorn Park Drive, Woburn, MA 01801, USA. Due to the conditions of the licence, page view tracking is carried out, which counts the number of visits to the ISANA Naturfeinkost GmbH & Co. KG website for statistical purposes and shares this with MyFonts. In doing this, MyFonts collects anonymised data. 

The data are shared through the activation of the JavaScript code in the user’s browser. To completely stop the JavaScript code from MyFonts, the user can install a JavaScript blocker (e.g. www.noscript.net).

Further information on data protection and the Cookies used can be found online under: http://www.myfonts.com/info/terms-and-conditions/#Privacy


Use of Google Maps

The ISANA Naturfeinkost GmbH & Co. KG website uses Google Maps to display maps and create route maps. Google Maps is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website, the user agrees to Google, one of its agents, or third-party providers collecting, processing, and using the data that was automatically collected or entered by the user (including the IP address). You can find the conditions of use for Google Maps under the following link:
www.google.de/intl/de/policies/terms/regional.html 

Detailed information on transparency and options, as well as the privacy policy can be found in Google’s Data Protection Centre: https://www.google.de/intl/de/policies/privacy/?fg=1


E-mail security

As soon as the user makes communication with ISANA Naturfeinkost GmbH & Co. KG, they consent to future electronic communication. We wish to point out that during their transmission, e-mails can be read or changed both unnoticed and without authorisation. ISANA Naturfeinkost GmbH & Co. KG uses software to filter unwanted e-mails (spam filter. The spam filter may, however, also reject e-mails if certain attributes cause them to be incorrectly identified as spam.


Data transfer – SSL encryption

A 128-bit SSL (SHA-128 RSA) encryption technique is used on this website. Only encrypted data will be transferred.


Right of access

User’s right to object
Should the user wish for their data not to be actively used for internal purposes by ISANA Naturfeinkost GmbH & Co. KG, the user is entitled, in accordance with Section 28 Paragraph 4 of the Federal Data Protection Act (BDSG), to object to their data being used and processed at any time. All you have to do is send an e-mail to info@isana.de. The special case of a legally required data blocking instead of a data erasure according to Section 35 Paragraph 3 Federal Data Protection Act (BDSG) remains unaffected. & nbsp;


The recording and transfer of data for internal and statistical purposes

The user's internet browser automatically transmits data to the web server when accessing this website for technical reasons. Each record consists of the date and time of access, the URL of the referring web page, the file retrieved, the amount of data sent, the browser type and version, the operating system and the user's IP address. We are not able to assign these data to a certain individual. The stored data will only be analysed internally and exclusively for statistical purposes.


Security through technical and organisational measures

ISANA Naturfeinkost GmbH & Co. KG applies technical and organisational security measures to protect your personal data against accidental or deliberate manipulation, loss, destruction, or access by unauthorised persons in accordance with the Federal Data Protection Act (BDSG). The security measures that we use are subject to continuous improvement according to technological developments. 


Protection of minors

Persons under the age of twelve may not transfer personal data to ISANA Naturfeinkost GmbH & Co. KG without parental consent. Minors may therefore only share personal information with ISANA Naturfeinkost GmbH & Co. KG if they have the express consent to do so from a parent/guardian or the minor is more than twelve years of age. These data will be processed according to the privacy policy. 


Brand protection

All companies and trademarks mentioned here are the property of the respective companies. Names and brands are mentioned for purely informative purposes.


This Impressum and privacy policy was created by:

Deutsche Datenschutzkanzlei Data protection office Munich – www.deutsche-datenschutzkanzlei.de